Privacy Policy

We are committed to providing you with the best limousine service around the clock. To provide you with the best service, we collect certain information when you use our website or our apps.
 

By visiting our website, using our services, filling out or information collection form. You consent to LimoLets collection, use, disclosure, transfer and storage of information relating to you as set in Privacy policy. We may review and update this policy without prior notice. If we change the policy, it will be updated on this page

Scope of this Policy

This policy applies to persons anywhere in the world. We use our service to request limousines. This policy does not apply to information we collect from or about our partner companies or any other person who works with us to provide vehicle or transportation services (called suppliers).

Information you provide to us
 

When you fill our form, you provide us with information such as your name, email, phone number, ip address, service notes and other information you use to provide. You also provide us with payment information which is not stored on our servers and is processed and stored by third parties including Stripe.  We may also request your postal address.

Information Collected Automatically

During your visits to our websites, we automatically collect certain information to improve your user experience and enhance our services. The information we collect includes:
 

a) Technical Information: This includes your Internet Protocol (IP) address used to connect your computer or mobile device to the internet, as well as login information for your account.

b) Visit Information: We collect data about your visit, such as the full Uniform Resource Locators (URL) you accessed, clickstream data indicating the path you took through our site (including date and time), partners you viewed or searched for, any download errors encountered, and any phone numbers used to contact our customer service.

c) Location Information: If you are a registered trade professional or customer, we may collect information about your location to provide relevant services.
 

Information Received from Other Sources
 

We may receive additional information about you from other websites we operate or services we provide. When obtaining data from these sources, we will inform you at the time of collection if we intend to share and combine this data with information collected on this site or in our app. Additionally, we will clearly specify the purpose for sharing and combining your data. To enhance our services, we collaborate with third parties, such as business partners, sub-contractors providing technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies. Rest assured, we will notify you when we receive information from these sources and disclose the purposes for which we intend to use this information.

Your Consent and Choices:

By using our website(s) or availing our services, you are giving your consent to the collection, use, and sharing of your data as described in this Privacy Policy. You have the right to opt-out of certain data collection practices, and you can manage your preferences through your account settings.

How we use your information

We may use the information we collect about you to:

• Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Suppliers, develop features, authenticate users, and send product updates and administrative messages.
• Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
• Send or facilitate communications (i) between you and a Supplier, such as estimated times of arrival (ETAs), or (ii) between you and a contact of yours at your direction in connection with your use of certain features, such as referrals, invites, or ETA sharing;
• Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of LimoLet and other companies, where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfill any related awards; and
• Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

Disclosing your information

At Limolet.com, we may share your personal information with selected third parties for various purposes, including:

a) Business Partners, Suppliers, and Sub-contractors: We may share your data with our trusted business partners, suppliers, and sub-contractors when necessary for the performance of any contract we enter into with them or you.

b) Advertisers and Advertising Networks: To provide you with relevant adverts and enhance your user experience, we may share data with advertisers and advertising networks.

c) Analytics and Search Engine Providers: We collaborate with analytics and search engine providers to improve and optimize our website's performance and services.

Disclosure of Your Personal Information
 

We will disclose your personal information to third parties in the following circumstances:
 

a) Business Transfers: If we sell or acquire any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets.
 

b) Change in Ownership: In the event that Limolet.com or a substantial portion of its assets are acquired by a third party, your personal data may be one of the transferred assets.
 

c) Legal Obligations: We may disclose or share your personal data if required to comply with any legal obligation, enforce our terms of service and other agreements, or protect the rights, property, or safety of Limolet.com, our customers, trade professionals, or others. This may include sharing information with other companies and organizations for fraud protection and credit risk reduction.

Protecting Your Information:

We take the security of your data seriously. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.

Where we store your Data

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology and all credit card information is kept on stripe servers. We do not store any credit card or payment information on our servers.. Where you have chosen a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your California Privacy Rights

Your Rights If you are a California resident, California Civil Code Section 1798.83 provides you with the right to request certain information regarding the disclosure of your personal information to third parties for direct marketing purposes, including a description of the categories of personal information, be disclosed. In order to obtain such information, please email your request to info@limolet.com

Cookies

At Limolet.com, we utilize various technologies, including "cookies," tracking pixels, data analytics tools such as Google Analytics, SDKs, and other third-party technologies to enhance your experience and provide you with a seamless service. These technologies allow us to better understand how you interact with Limolet.com's services and advertisements, ensuring a safer and more personalized experience for you. Below, we explain these technologies and their purposes:
 

Cookies: Cookies are small text files that are placed on your device by web servers. They serve to store basic information and enable websites and apps to recognize your browser. At Limolet.com, we may use both session cookies and persistent cookies. Session cookies are temporary and disappear after you close your browser, while persistent cookies remain on your device and can be accessed each time you use our services. By using cookies, we aim to enhance your site experience and save your preferences, ultimately providing you with a more tailored and efficient service.

Tracking Pixels: These are tiny, transparent images embedded in web pages or emails. They help us track user interactions with specific pages and emails, allowing us to analyze the effectiveness of our content and improve our services accordingly.

Data Analytics Tools: We employ data analytics tools, such as Google Analytics, to gain valuable insights into how users navigate through Limolet.com and engage with our advertisements. This information helps us identify popular content, optimize our site, and enhance your overall experience.

SDKs (Software Development Kits): SDKs are sets of software tools used by app developers to integrate certain functionalities into their applications. We may use SDKs to ensure seamless interactions with our app and offer you a smooth user experience.

How to Manage Your Cookie Settings:

You have the ability to control and modify your cookie settings through your web browser(s). Please be aware that if you choose to delete or decline cookies from Limolet.com, certain features and functionalities of our services may not be accessible to you. However, we respect your preferences, and you can adjust your settings to align with your privacy preferences.

Your Legal Rights

At Limolet.com, we value your privacy and are committed to complying with data protection laws. You have certain rights regarding your personal data, and we want to ensure you are aware of them. If you wish to exercise any of these rights or have any privacy-related concerns, please do not hesitate to contact us.

No Fee Required

You have the right to access your personal data and exercise other data protection rights without incurring any charges. We will not ask for a fee to fulfill your requests. However, if your request is found to be unfounded, repetitive, or excessive, we may charge a reasonable fee or decline your request in such cases. We will always communicate any such circumstances to you

Information Verification

To safeguard your data from unauthorized disclosure, we may need to request specific information to confirm your identity and ensure your right to access your personal data or exercise other rights. This is a security measure to protect your data and ensure it is disclosed only to those with the right to access it. We may reach out to you for additional information to expedite our response to your request.

Time Limit for Response

Our aim is to respond to all legitimate requests within one month. If your request is complex or if multiple requests have been made, it may take longer to address. If such a situation arises, we will inform you and keep you updated on the progress.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@limolet.com